Leveraging Generative AI in Corporate Legal Work: Enhancing Collaboration Between In-house Counsel and Law Firms

Jul 01, 2023


In a world where “generative AI” seems to dominate every other conversation, it’s intriguing to witness the divergent paths industries are taking in embracing this phenomenon. The legal domain, like many others, stands at a crucial crossroads. This blog post unearths the intriguing insights from a recent Reuters article discussing a Thomson Reuters Institute survey, outlining the perspectives of legal experts on generative AI. Delve into the blend of excitement and apprehension that accompanies this technological journey, and explore the collaborative potential it holds for the legal world.

The survey’s resonance reverberates across the legal landscape. An overwhelming consensus emerges, with over 80% of respondents from both corporate law departments and law firms acknowledging generative AI’s potential application in legal tasks. Moreover, a majority of survey participants, comprising 54% of corporate respondents and 51% of firm respondents, champion the integration of this technology into their daily legal operations.

grey concrete bridge on body of water under blue and white sky during daytime
Photo by Klas Tauberman on Pexels.com

Bridging the Divide: In-house and Law Firm Lawyers

While generative AI’s potential is embraced unanimously, the perspectives diverge when it comes to the involvement of law firms in harnessing this technology. This divergence, however, offers a promising glimpse into a future where collaboration takes center stage.

The survey uncovers a notable consensus between corporate law departments and law firms regarding the applicability of generative AI in legal tasks. Over 80% of respondents from both groups recognize the potential for generative AI to be integrated into legal work. Moreover, a majority – 54% of corporate respondents and 51% of firm respondents – believe that the technology should indeed be applied to legal tasks.

However, a subtle but intriguing divergence emerges when it comes to the involvement of law firms in utilizing generative AI for legal work. While 44% of corporate law departments support the idea of law firms employing this technology, 23% are opposed, and 33% remain uncertain. The divide becomes clearer when examining the reasons for these responses.

Common concerns include accuracy, privacy, and confidentiality, echoing broader apprehensions associated with AI implementation. Yet, the crux of the matter revolves around value. Corporate attorneys express reservations about paying law firms for tasks that they believe could be executed in-house through generative AI tools. This shift prompts a deeper exploration of how the cost dynamics of legal services could evolve with AI integration.

Generative AI’s aptitude for enhancing productivity and efficiency sets the stage for a transformation within corporate legal departments. The technology’s ability to streamline routine tasks empowers in-house counsel to wield their expertise across a broader spectrum of responsibilities within their organizations. The result? A potential decrease in the reliance on external law firms for routine tasks, translating to cost savings and a more streamlined in-house legal process.

A Win-Win Collaboration

  1. Complementing Expertise: Generative AI’s value lies in its prowess to handle repetitive tasks, freeing up in-house lawyers to focus on strategic aspects of their roles. This strategic shift opens the door for law firms to play a complementary role by offering specialized expertise and advice that complements the in-house legal team’s broader responsibilities.
  2. Shared Goals, Specialized Roles: As generative AI steps in to optimize workflows, the nature of collaboration between in-house and law firm lawyers evolves. The partnership becomes more goal-driven, with law firms acting as strategic advisors, stepping in for specialized advice and complex legal matters, thus aligning their roles with the evolving landscape.
  3. Transparency and Trust: The advent of generative AI necessitates transparent communication. In-house legal teams can clarify how AI enhances productivity and streamlines processes, fostering trust between both sides. Such openness can potentially lead to a more collaborative, mutually beneficial relationship.
  4. Ethics and Expertise: With generative AI becoming a cornerstone, the ethical considerations of AI usage gain prominence. Collaborative discussions between in-house and law firm lawyers can revolve around setting ethical boundaries for AI deployment, ensuring that it augments human expertise rather than replacing it.
flight nature flying flowers
Photo by MH Shan on Pexels.com

A Mutually Beneficial Future:

The survey’s revelations might raise concerns about the future of law firms in this changing landscape. However, a broader perspective unveils a mutually beneficial trajectory. As in-house lawyers take on a broader array of tasks, law firms can evolve to offer specialized services, strategic insights, and expert advice. This transition aligns with the evolving needs of in-house teams, ensuring that law firms’ role remains indispensable.


In conclusion, the integration of generative AI in corporate legal work offers a unique opportunity for collaboration and innovation. As in-house lawyers ascend to new heights of productivity, law firms can elevate their status to strategic advisors, enriching the legal ecosystem. The future envisaged, where both sides collaborate harmoniously through the capabilities of generative AI, promises mutual growth and success. The legal landscape’s evolution is indeed a testament to the power of technology as an enabler of collaborative excellence.


Q: What is the recent survey conducted by the Thomson Reuters Institute all about?

A: The survey reveals the legal fraternity’s perspective on integrating generative AI into legal operations and the potential for collaboration between in-house lawyers and law firm counterparts.

Q: What do the survey results indicate about the acceptance of generative AI in legal work?

A: Over 80% of respondents from both corporate law departments and law firms recognize generative AI’s potential to streamline legal tasks, and more than half advocate for its integration into daily legal routines.

Q: How does generative AI impact the collaboration between in-house lawyers and law firm counterparts?

A: Generative AI’s ability to automate routine tasks empowers in-house lawyers to focus on broader responsibilities. This potentially reduces the reliance on law firms for routine tasks, fostering cost savings and streamlined in-house processes.

Q: How can generative AI enhance collaboration between in-house and law firm lawyers?

A: It paves the way for in-house lawyers to take on strategic roles while law firms offer specialized expertise and advice. This transition creates a goal-oriented partnership that aligns both sides’ roles with the evolving legal landscape.

Q: What benefits can both in-house lawyers and law firms expect from this evolving collaboration?

A: In-house lawyers gain enhanced productivity, and law firms transition into strategic advisors, offering specialized services and insights. This mutually beneficial transition ensures growth and success for both sides in the changing legal landscape.

Original Article: Zach Warren. “Corporate attorneys don’t want to pay law firms for ChatGPT when they could use it themselves.” Reuters, 30 June 2023, https://www.reuters.com/legal/legalindustry/corporate-attorneys-dont-want-pay-law-firms-chatgpt-when-they-could-use-it-2023-06-30/.